Where Ocean Carriers Meet Innovation
- Guest Speaker Dr. Ralf Belusa
- Chief Digital Officer at Hapag Lloyd’s
In episode #2, Dr. Belusa brings a unique startup background to the industry and has spent the last few years at Hapag-Lloyd driving true customer-facing innovation.
In the episode, we touch on:
- The prospect of direct-to-shipper sales and the future role of forwarders
- How to structure short-term management goals with long-term vision
- Whether (and how) data standardization will be implemented
- API integrations with other platforms
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