Where Ocean Carriers Meet Innovation

Episode #2

  • Guest Speaker Dr. Ralf Belusa
  • Chief Digital Officer at Hapag Lloyd’s

In episode #2, Dr. Belusa brings a unique startup background to the industry and has spent the last few years at Hapag-Lloyd driving true customer-facing innovation.

In the episode, we touch on:

  • The prospect of direct-to-shipper sales and the future role of forwarders
  • How to structure short-term management goals with long-term vision
  • Whether (and how) data standardization will be implemented
  • API integrations with other platforms

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