Scan Logistics Leverages WebCargo
See how Scan Logistic’s VP Global Air Freight and team leverage WebCargo for better air cargo pricing, booking, and quoting, resulting in internal efficiencies and better customer service.
Case Study
In our latest interview, the Global Head of Airfreight, David Wystrach, at Scan Global Logistics shares how WebCargo is revolutionizing their operations.
From online bookings to rate lookups, David unpacks:
- Efficient Online Booking: See how WebCargo streamlines the booking process, making rate lookups and internal discussions faster and more efficient.
- An End-to-End Perspective: Discover how WebCargo supports Scan Global Logistics in providing comprehensive door-to-door service, enabling instant quotes and real-time information for customers.
- Speed and Precision: Understand the advantage of reducing manual dependency, allowing for quick and accurate communication with partners and customers.
- Enhanced Customer Support: Learn how real-time information availability enhances customer interactions, offering immediate confirmations and solutions during calls.
- Capacity Management: Explore how WebCargo ensures that capacity access and rate offers are synchronized, providing seamless service to customers.
We’re using WebCargo for obviously online booking. We’re looking for rate look-up…from an end to end perspective, which is rather important for us…to be capable to give information in no time to our customers…It’s for sure faster and more on the spot than sending out emails to different partners or carriers.
David Wystrach
Global Head of Airfreight
