In 2022, independent forwarders emerging from the COVID supply chain crisis are confronted with a bevy of competition, whether M&A-bolstered multinational forwarders, tech giants like Amazon, retailers who acquired freight forwarders, “digital” forwarders, and, of course, carriers angling in on shippers.

Enter Robert Khachatryan, the CEO of Freight Right, an independent US-based forwarder. In this episode of Future of Freight, we looked at how sophisticated independent forwarders see this brand-new freight world… and how they’re planning on staying ahead.