We’re not ready for it. Said nearly every airline executives I’d speak to about instant eBooking. In twelve years of meetings, air cargo leaders have always been enthusiastic about pricing automation. Faster quoting meant more...

This article first appeared in The Loadstar on June 8th, 2018   “Digital is an attitude…that has to do with serving our customers better. We need to be extremely agile or someone else is going...

As the cream of air cargo’s innovators held turns on the floor, this question came up time and again. The recurring answer? The industry’s mindset is holding customer-centric air cargo back. And, as if choreographed,...