If you’re in air cargo, it’s hard not to come across the word eBooking. Over the past three years, more and more airlines have enabled customers to book air cargo online. There are now over...

We’re not ready for it. Said nearly every airline executives I’d speak to about instant eBooking. In twelve years of meetings, air cargo leaders have always been enthusiastic about pricing automation. Faster quoting meant more...

Imagine air cargo in 2025. Do you think you’ll still be using your phone to book shipments? You will be. I promise. Whether you are a shipper, an airline, or forwarder, you probably spend a...

Disclaimer: Some logistics tech experts recently shared their frustration with logisticsh tech marketing hype. They’re right. So here’s my plain English, nolow-hype overview of WebCargo Sky’s launch and why I think it’s a big deal...

Sometimes change happens gradually, with scattered milestones that only stand out when observed in retrospect. But sometimes, we encounter a milestone so significant, it stands out immediately. And today, I’m excited to share one of...

The year was 1976. Apple Computer had just been established, the Concorde made its first commercial flight, and Star Wars began filming. And, while not as fun, something big was happening at travel agencies. American...

This article first appeared in The Loadstar on June 8th, 2018   “Digital is an attitude…that has to do with serving our customers better. We need to be extremely agile or someone else is going...

As the cream of air cargo’s innovators held turns on the floor, this question came up time and again. The recurring answer? The industry’s mindset is holding customer-centric air cargo back. And, as if choreographed,...

The Wright Brothers were the startup entrepreneurs of 1900. They were born tinkerers, taking skills from a printing shop to open a bike repair shop. After reading about aeronautics in the late 1890s, the two began experimenting with biplane...